Refund policy

Dinner Date Refund Policy

At Dinner Date, we are committed to providing our customers with a seamless and enjoyable experience. If you are not satisfied with your subscription or experience, please review our refund policy below:

1. Subscription Refunds:

• First 7 Days: If you are not satisfied with your subscription within the first 7 days of your first payment, we offer a full refund.
• After 7 Days: Due to the nature of our digital product (weekly recipe PDFs), we do not offer refunds for subsequent payments. However, if you have a specific concern, please reach out to us, and we will do our best to resolve the issue.

2. Change of Mind:

• If you wish to cancel your subscription after the first payment, we will not issue a refund for the current cycle but will ensure that no future payments are charged.
• You can manage your subscription through your account dashboard or contact our support team to assist with cancellation.

3. Technical Issues:

• If you experience technical issues that prevent you from accessing your recipes, please contact us. We will investigate the issue and offer a solution or a partial refund if the issue cannot be resolved promptly.

4. How to Request a Refund:

• If you believe you are entitled to a refund, please contact our support team at hello@dinnerdate.nz with your subscription details and reason for the request. Refund requests will be processed within 7 business days.